Crispy frozen snacks & traditional karuvadu convenience. Call us: 80150 92925 · peksspencer@gmail.com
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Help centre & Information

Information & Customer Support

Find quick answers to common questions, our privacy policy, and store terms all in one place.

❓ FAQs 🔒 Privacy Policy 📄 Terms & Conditions
Help centre

Quick answers, less guesswork.

Find out how to order, check availability and store your products.

How do I place an order?

Browse the catalogue and tap Order on WhatsApp. Your message will include the product name. PEKS will confirm the details in chat.

How can I check the price?

Prices and pack sizes may vary. Message PEKS on WhatsApp for the latest price and availability.

Where do you deliver?

Please contact PEKS to confirm whether delivery is available to your location and ask about any delivery charges or minimum order.

How should I store the products?

Follow the storage instructions on the product packaging. Keep frozen products frozen and store dried fish in a clean, airtight container in a cool, dry place unless the pack states otherwise.

How do I confirm shelf life?

Check the label or packaging for the best-before date and storage instructions. Contact PEKS if you need clarification.

What payment methods are available?

Payment is agreed directly with PEKS on WhatsApp after price and delivery are confirmed.

Can I cancel or return an order?

Please contact PEKS as soon as possible. The applicable cancellation and refund terms will be confirmed by the business.

Still have a question?

Send us a message and we’ll help with product details.

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PEKS · Information

Privacy Policy

This page is a starter template and should be reviewed by PEKS before publication.

We may receive personal information you choose to share when contacting us, such as your name, phone number, email address and enquiry details. We use it to respond to your request and communicate about products and orders.

This website may use basic analytics to understand site usage if analytics is enabled. Update this policy to reflect the tools actually installed and applicable retention practices.

For privacy questions, contact peksspencer@gmail.com.

Business details, FSSAI licence information and final legal wording should be confirmed before launch.

PEKS · Information

Terms & Conditions

Please review these terms and replace or confirm them with the business before publication.

Product descriptions and images are provided to help customers browse the catalogue. Availability, pack sizes and prices should be confirmed directly with PEKS before an order is agreed.

Orders, delivery, payment and fulfilment details are confirmed directly with PEKS over WhatsApp or another agreed channel. The website does not process online payments or provide a shopping cart.

Contact: peksspencer@gmail.com · 80150 92925.

Business details, FSSAI licence information and final legal wording should be confirmed before launch.